TriplonaTriplona

Knowledge Centre

Free playbooks to help you grow on Triplona. We're your partner in business growth โ€” not just a directory.

Take better listing photos

Natural light, wide shots first, human scale, no filters. Ten strong photos outperform thirty average ones.

Pricing strategies that work

Anchor high, discount tactically. Use weekend/weekday tiers. Never undercut yourself into low-quality-guest territory.

Attract international travellers

Write in clear, translatable English. Highlight airport transfers, English-speaking staff and local SIM support. Add currency context (KES + USD).

Customer service best practices

Reply within an hour. Confirm details in writing. Under-promise, over-deliver. A 5-star review is worth a hundred ads.

Tourism trends to watch

Slow travel, workations, wellness stays, agri-tourism, sustainable transport. Position your listing where the demand is growing.

SEO tips for your listing

Front-load the location and category in your title. Use every field. Refresh photos quarterly. Ask satisfied guests to leave detailed reviews.

Set up WhatsApp Business

Add a business profile, quick replies, catalogue and away-messages. Share the wa.me link only after the Triplona booking is confirmed.

Write effective descriptions

Lead with the guest benefit, not the features. Answer the top three questions travellers ask. Keep paragraphs to three sentences.

More guides coming monthly

Suggest a topic you'd like us to write about, or share a lesson you've learned as a Triplona host โ€” we feature the best contributions each month.