Customer accounts are always free. Triplona charges customers nothing to register, browse, message or book. You pay only the provider, for the service you agree with them. Host plans below apply only to providers who list a service.
One flat Host Subscription. 0% commission on every booking. Travellers use Triplona free of charge and pay their provider directly.
One Host Subscription. Zero commission.
Triplona is a business marketplace connecting travellers with verified providers across eight categories. Providers pay a flat Host Subscription and keep 100% of what their customers pay them directly.
Three ways to enjoy premium
Choose what suits you — premium content is never locked behind a single door.
Free membership
Browse, book and explore the world at no cost, with standard access.
Watch & unlock
Watch a few short ads to unlock premium features for free — always optional.
Premium, ad-free
Unlimited access, zero ads, priority support and exclusive perks.
Zero transaction fees
Triplona is a business marketplace. We do not touch your customer's money, we do not hold funds and we do not take a cut of your bookings. Providers pay a simple monthly or annual Host Subscription and keep 100% of what their guests pay them directly. Compare that to the ~12% that big platforms charge on every booking.
What you pay Triplona
Host Subscription
Free for 30 days. Then automatic.
What you pay on bookings
0%
No commission. No hidden fees.
Providers settle payments directly with their customers using whatever method they agree on — cash, mobile money, bank transfer, card or online wallets, it's up to them. Triplona is a discovery, verification and communication marketplace — not a payment processor, escrow agent or booking intermediary. Every provider completes identity verification before listing, so customers know exactly who they're dealing with.
Marketplace, not a middleman
Triplona is a marketplace — the same model as a business directory or trade fair. Commission platforms collect the payment and take a cut. We do neither.
Triplona (marketplace)
- Flat Host Subscription — nothing more
- 0% commission on every booking
- You keep 100% of every booking you take
- Contact and pay the provider directly
- Verified providers with real identities
- System chat history for every enquiry
Commission platforms
- 12%+ commission on every booking
- Buyer protection or service fee added on top
- Funds held for days before payout
- The platform is the merchant on your invoice
- Your customer relationship stays with them
- Ranking tuned to their commercial goals
Provider plans
Free forever for travellers and guests. Providers who want to list stays, hotels, photography or transport choose a monthly or annual subscription — with 0% commission on every booking.
Every member can try all TripBooks levels free for 30 days. Monthly and annual Provider plans include TripBooks Starter, normally KES 1,000 per month, for the first business.
Prices are fixed in Kenya shillings and never move with exchange rates. Outside Kenya you also see a rough KES guide. Any taxes are added separately only where your country of residence requires them.
Free
Browse, book and message providers at no cost. Perfect for travellers and guests.
- Global browsing, search & saved favourites
- Message any provider directly
- Book stays, hotels, photographers & transport
- Join and host conferences on the platform
- 30-day trial of every TripBooks level
- No card required to sign up
Provider — Monthly
30 days free, then KES 1,000 / month. 0% commission on every booking.
- 30-day free trial — no charge upfront
- Automatic billing after your trial ends
- List across all 8 categories
- 0% commission on bookings
- Direct customer messaging & conferences
- TripBooks Starter included — KES 1,000/month value
- Featured placement boosts & priority support
Provider — Annual
30 days free, then KES 10,000 / year. Save KES 2,000 vs monthly.
- Everything in Monthly
- Save KES 2,000 vs paying monthly
- 30-day free trial included
- TripBooks Starter included — KES 1,000/month value
- Top placement in your region
- Priority support
Grow with Triplona
Apply to become a referral partner in Assisted Onboarding. Triplona agrees referral fees with each partner individually; they may depend on how many referrals you bring. A referral qualifies only after the person completes onboarding and publishes a successful listing.
Join TriplonaPrices are fixed in Kenya shillings (KES 1,000 a month or KES 10,000 a year) and do not change with exchange rates. Every paid plan starts with a 30-day free trial; after the trial, billing continues automatically to your saved payment method on file and renews on the same date each cycle until you cancel. Cancel any time from your account — you'll keep access to the end of the paid period. From time to time, admins may issue renewal vouchers and seasonal discounts to long-standing providers. Because taxes on subscription payments are declared and remitted immediately, amounts already paid are non-refundable. Taxes are added only where your country requires them. Not in your country yet? Ask us to add it — Triplona onboards new regions on request.